Uber has been stubbornly unwilling to give our riders an easy option to tip. As a result, New York’s working drivers are losing thousands of dollars we need for vehicle upkeep and supporting our families in one of the most expensive cities in America. Uber makes the problem worse by misleading riders by telling them that “tips are not expected.”
To make this clear: tips are not included in the fare.
It’s clear to us that passengers and drivers alike must mobilize to win this basic right for service economy workers–and get Uber to add an easy tipping option.