The Independent Drivers Guild-IAMAW seeks a Program Coordinator for a new partnership with the Black Car Fund to provide mental health and wellness resources for for-hire vehicle drivers. The position will begin as part-time and potentially increase to full-time. The Program Coordinator will be a member of a team that designs and runs a schedule of workshops, events, outreach, and counseling to support driver mental health and wellness. The Program Coordinator will have primary responsibility for responding to phone inquiries, entering data, phone banking, staffing a welcome desk during open hours, billing insurance providers, and other administrative tasks detailed below.
The Independent Drivers Guild (IDG) is a nonprofit affiliate of the International Association of Machinists and Aerospace Workers (IAMAW) bringing together app-based drivers in New York City to win better pay, benefits, and dignity on the job. Since our launch in 2016, our campaigns have put millions of dollars in drivers pockets, first through a campaign that established the right to be able to accept tips through apps, and through landmark regulations that have won an average 44% pay increase and established the first-ever pay floor in the industry. We seek to build on this foundation of economic gains through classes, organizing, and other programming that empowers and enhances the mental health and well-being of drivers.
The Program Coordinator will play a crucial role in the success of this initiative. This position will be based in our Queens and Brooklyn offices for the initial 2-3 months, and will move to our new Bronx location when it opens.
Responsibilities are as follows:
- Have one-on-one conversations with drivers about programming in the office, the field, and over the phone
- Provide frontline support to drivers in need of safety net resources
- Answer incoming calls and respond to emails regarding programming;
- Bill insurance providers for services
- Coordinate food orders for workshops
- Enter data for workshops and other programming
- Compile and prepare necessary materials for workshops and meetings;
- In general, take care of the needs of the office including wiping down tables, ensuring floor is swept, refrigerator is clean.
- Keep a weekly inventory list and order more office supplies when necessary.
- Assisting with research and execution of other projects as-needed
- Attend monthly professional development workshop
- Reports to Project Director and collaborates with Mental Health and Wellness Team
- Familiarity with Google Drive, Google Docs, and Google Sheets, WordPress, and comfortable communicating by email.
- High school diploma or TASC, college degree or current enrollment in a social work program preferred.
- Minimum one year of experience as an administrative assistant, receptionist or similar
- Experience with medical billing preferred
- Experience working with working class, immigrant, and marginalized populations
- Labor/community organizing experience preferred
- Multilingual preferred
- Passion for social justice required
- $20/hour, 20 hours/week.
Women, people of color, immigrants, LGTBQIA, people with disabilities, and others facing discrimination in the labor market particularly encouraged to apply. Please send a cover letter and CV or resume to firstname.lastname@example.org. If you speak languages other than English please be sure to include this.
Looking to fill position ASAP.